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Ambience at breakfast was lovely, the server was polite and attentive and choice of food was very good indeed. It was my wife's birthday and the hotel staff all knew and wished her happy birthday in the morning and in the evening a really nice place of birthday macaroons were waiting upon our return in the evening. The evening staff were amazing - so polite and interested in what we had done during the day. The morning and day staff so helpful and knowledgable. Run by really lovely and caring people where you feel special. Room was a little petite but beautifully comfortable, clean and furnished
David
2025年4月
I have been staying at this hotel for years . The decor, location , staff are all wonderful and the room rate is reasonable, given London prices. It’s a 3 minute walk to Sloane Square tube station and multiple bus stops and walking distance to anything in Chelsea or Knightsbridge you would want to see. However, it’s the friendliness of the staff for whom nothing is too much trouble that keeps me coming back . They always make me feel very welcome. The attached restaurant - Hans Bar and Grill - is very good , with seasonal dishes and an outdoor terrace on Pavilion Road for summer dining .
Fiona
2025年7月
The staff were excellent and couldn’t do enough for us! It was Valentine’s Day so we were offered chocolate truffles on check-in! The breakfast was excellent - cooked fresh to order, no buffet which was great! The coffee was amazing too! Bed was comfortable and the hotel was in a great location.
Ninette
2025年2月
The location is perfect with a small village atmosphere while also having wonderful access to broader Chelsea. Great transport links in close proximity to greater London. Breakfast is sensational and the entire team of the hotel are professional, courteous and friendly.
Grant
2025年8月
A beautiful apartment in an excellent location. It was very well equipped with everything you could need to make a meal . The seating area was on the small side .
Fiona
2023年10月
For a single room, the room and the bed were bigger than expected. Appreciated the complimentary, quality tea / coffee and mini bar. Excellent location close to restaurants, shops and station. Friendly and helpful staff.
Matthew
2023年9月
The location of the hotel was perfect, so easy to explore London from. The decor was fabulously Victorian with a modern twist. As well as having use of the other hotel in the square. But the pinnacle of the stay were the staff. They were absolutely brilliant. So kind and thoughtful, made us feel so welcome and looked after. I can’t thank them enough for our wonderful stay.
Stuart
2025年7月
We stayed in the Town House. The interior is beautiful. The staff are exceptional. Breakfast in the elegant drawing room was excellent with views of Cadogan Gardens. The location is superb. The pedestrianised part of Pavilion Road is metres away. Sloane Square, Sloane Street and the King's Road minutes away. A highlight for me was being so close to the Saatchi Gallery. One night we had dinner in the Hans' Bar and Grill which is part of Number 11. A modern dining room with a buzzy vibe. Very good food and a very decent wine list.
Robin
2024年4月
Breakfast was delicious. Room / hotel was lovely . My only criticism is that we got back to hotel at 10 pm on Saturday night. We wanted drinks- but the bar was already closed ? ? Plenty of staff milling around - in fairness they did reopen the bar and allowed us I drink each !! We’d have happily spent a few hours there , so the hotel lost out on the revenue.
John
2025年6月
Absolutely love this hotel location is exceptional. Beautiful interiors and amazing staff especially the Reception team and James, The Head Concierge. James was a real standout for us, incredible service and managed to get us dinner reservations in two fabulous restaurants; Fallow and Daphne’s. This is our new go to now we love this place. ❤️
Debbie
2025年6月
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